Privacy Policy - TracTack? Application
Effective Date: July 28, 2025
This Privacy Policy explains how MDB Therapy Ltd. ("we", "us", "our" or "the Company") collects, uses, and protects your personal data when you use the TracTack? app or related services.
1. Interpretation and Definitions
A. Interpretation
Capitalized terms have defined meanings, applicable in both singular and plural forms.
B. Definitions
- You: The individual using the Service, under GDPR you are the "Data Subject."
- Company: MDB Therapy Ltd., 2 Station Road West, Oxted, Surrey, UK.
- Application: TracTack software provided by the Company.
- Device: Smartphone, tablet, or computer accessing the Service.
- Personal Data: Identifiable information.
- Usage Data: Automatically collected, like IP address or crash logs.
2. What Data We Collect
- Name, email, date of birth, gender
- Health data (e.g. skin resistance)
- Device information and app usage
3. Health Research Studies
If TracTack is used in studies, MDB Therapy Ltd does not store identifiable data. Research teams handle all participant data.
4. How We Use Your Data
- To provide and improve the app
- To send updates and support messages (if opted in)
- To fulfill legal obligations
5. Data Sharing & Transfers
- Shared with service providers and research partners (with consent)
- Not shared without consent
6. Data Retention and Deletion
Data retained only as long as necessary. For deletion requests, email hello@mdbtherapy.com.
7. Data Security
We use encryption, access controls, and other measures, but no system is 100% secure.
8. Your Rights Under UK GDPR
- Access, correct, delete data
- Withdraw consent
- Data portability
9. Mobile Device Requirements
- Android: Location services must be enabled for intervention features.
- iOS: Location services are not required.
10. Children's Privacy
We do not knowingly collect data from children under 13. If found, it will be deleted.
11. Updates to This Privacy
We may update this policy and notify users as appropriate.
12. Contact Us
Email: hello@mdbtherapy.com
GDPR Partner: GDPR Local Ltd
Tel: +44 1772 217 800
Email: contact@gdprlocal.com